Identifying resources is a common step in the Programming stage. We treat it as a subsequent stage in our process because it is also necessary, once both the Scope and Programme have been determined, to ensure that the Process Team includes all the relevant individuals or organisations required to deliver the various stages, and that those organisations had the relevant resource available to the timescale.

The Space for Personalised Learning Process Team spanned over six different organisations, so coordination on this issue was key. The Project Manager could make no assumptions that each individual organisation would have resource available at the time it was required for the particularly project.

Our process was to identify a resourcing lead in each partner organisation, and to continually coordinate with them about the programme and resource requirements. Although a pilot team was formed early, containing members from all partner organisations, these members were rarely needed all at once, and sometimes our partner organisations needed to change staff members during a project due to their own resourcing difficulties. Our preference was to maintain as consistent a presence with the school as possible, particularly within the Project Delivery Team. Realistically, over long projects, members of the team change. People move jobs, get promotions, or are simply committed elsewhere at the time they are needed.

We labour this point because we found that, particularly with the large projects, the Project Manager and Project Leader needed to be two distinct roles requiring different skill sets. The Project Manager needs to deal with a lot of administration, liaising internally and externally to ensure the programme can be resourced. The Project Leader needed to stay focussed on the content and ensure the project is delivering the essence of what it should be delivering.

We also found that in some cases (sometimes midway through a project), we needed additional resource that had not been identified at the beginning, as our own process evolved. This included bringing in technical advisors, quantity surveyors and other specialist consultants as needed. However, the earlier the need for specialists is identified, the better.

The process has been designed so that it is relatively obvious who is leading each phase. The Review stage is jointly led between educational team and design team, but it is mainly educational focussed. The Concept Brief is led by the educational team, the Concept Design by the design team. Allocating a "lead" was useful in a multi-disciplinary project to allocate responsibility for delivery, even through the Project Lead would remain overall in charge.